Changing Your Password
Keep your State Affairs account secure by maintaining a strong, unique password and updating it regularly.
When to Change Your Password
Change your password when:
✅ Every 6 months (security best practice)
✅ You suspect your account was compromised
✅ You accidentally shared it with someone
✅ Company security policy requires it
✅ You've been using the same password for over a year
✅ You received a security warning from State Affairs
✅ Former employee knew the password
How to Change Your Password
Step-by-Step
1. Access Profile Settings
Log into State Affairs at pro.stateaffairs.com
Click your profile icon (top-right) → Settings
Click the "Profile Settings" tab
2. Click "Change Password" Button
Located at the bottom of Profile Settings (blue button).
3. Fill Out the Password Form
You'll be prompted for:
Current password:
Enter your existing password to verify it's really you.
New password:
Enter your new password.
Confirm new password:
Re-enter your new password to avoid typos.
4. Click "Save" or "Update"
5. You'll Be Logged Out
For security, changing your password logs you out of all devices.
What happens:
✅ You're logged out immediately
✅ All other devices/sessions are logged out
✅ New password is active
✅ Old password no longer works
6. Log Back In
Use your email and new password to log back in.
First login with new password confirms it worked.
Password Requirements
Your new password must:
Be at least 8 characters long (12+ recommended)
Mix uppercase and lowercase letters (optional but recommended)
Include numbers (optional but recommended)
Include special characters like !@#$% (optional but recommended)
Strong password example:St@te_B!lls2026! (16 characters, mix of letters, numbers, symbol)
Weak password example:password (too common, no variety, easily guessed)
Creating a Strong Password
Best Practices
Do:
✅ Use 12+ characters (longer = stronger)
✅ Mix letters, numbers, and symbols
✅ Use a unique password (not used on other sites)
✅ Use a password manager to generate and store it
Don't:
❌ Reuse passwords from other websites
❌ Use personal information (name, birthday, pet's name)
❌ Use common words ("password", "admin", "12345")
❌ Share your password with anyone
❌ Write it on a sticky note
Password Manager Recommendation
Use a password manager:
LastPass
1Password
Dashlane
Chrome/Safari built-in password manager
Benefits:
Generates strong random passwords
Remembers them for you
Auto-fills on login
Syncs across devices
Much more secure than reusing weak passwords
You only need to remember one master password (for the password manager itself).
What Happens After Changing Password
Immediate Effects
✅ Old password stops working
Cannot log in with old password anymore.
✅ Logged out of all devices
Phone, laptop, tablet—all sessions end.
✅ Must log in again
Use new password on all devices.
Other Sessions
Other devices/browsers:
Browser on work computer → Logged out
Mobile app on phone → Logged out
Home laptop → Logged out
You must log back in on each device using the new password.
Why this happens: Security feature. Ensures no one stays logged in with the old password.
Troubleshooting Password Changes
"Current password is incorrect"
Cause: You mistyped your current password.
Solutions:
Double-check you're typing it correctly
Check Caps Lock isn't on
Try copying and pasting from password manager
If you truly forgot it, use "Forgot Password" (see below)
"New password doesn't meet requirements"
Cause: Password is too short or doesn't meet criteria.
Solutions:
Make sure it's at least 8 characters
Add variety (uppercase, lowercase, numbers)
Avoid common words
"New passwords don't match"
Cause: Typo in one of the new password fields.
Solutions:
Clear both "New password" and "Confirm" fields
Use password manager to generate password
Copy/paste the same value into both fields
Or type very carefully, checking each character
"Can't log back in with new password"
Possible causes:
Typing it wrong
Caps Lock is on
Browser autofilled old password
Solutions:
Type password manually (don't rely on autofill initially)
Check Caps Lock
Clear browser password cache
Try incognito/private window
Use "Forgot Password" if truly stuck
"Logged out of all devices unexpectedly"
Likely cause: Someone (you or another Admin) changed the password.
What to do:
Try logging in with your current password
If it doesn't work, someone changed it
Use "Forgot Password" to reset
Contact your Admin if you're not sure who changed it
Forgot Your Password?
If you can't remember your current password:
From the Login Screen
1. Go to the login page
pro.stateaffairs.com/login
2. Click "Forgot Password?" link
Located below the password field.
3. Enter your email address
The email associated with your account.
4. Click "Send Reset Link"
5. Check your email
You'll receive a password reset link within a few minutes.
6. Click the link in the email
Opens a password reset page.
7. Create a new password
Enter it twice to confirm.
8. Log in with new password
Email Not Arriving?
Check spam folder:
Password reset emails sometimes get filtered.
Whitelist sender:
Add noreply@stateaffairs.com to your contacts.
Wait 10 minutes:
Email delivery can be delayed.
Try again:
Request another reset link if first one didn't arrive.
Still stuck?
Contact support@stateaffairs.com with your email address.
Don't Share Your Password
Never give your password to:
❌ Coworkers
❌ IT support (they don't need it)
❌ Support team (we never ask for it)
❌ Anyone via email or phone
If someone needs access:
Use the Team Members feature to invite them with their own login.
If you shared it accidentally:
Change your password immediately.
Log Out on Shared Computers
Always log out when using:
Public computers (library, hotel)
Shared office computers
Conference room computers
Don't rely on closing browser:
Log out explicitly using the logout button.
Why: Someone could reopen browser and access your session.
Watch for Phishing
State Affairs will never:
❌ Ask for your password via email
❌ Call you asking for login credentials
❌ Send urgent "verify your account" emails with suspicious links
If you get suspicious emails:
Don't click links
Don't enter your password
Go directly to pro.stateaffairs.com
Contact support@stateaffairs.com to verify
Password vs. One-Time Code Login
State Affairs offers two login methods:
Password Login (Traditional)
Enter email and password
Faster if password is saved
Must remember password
One-Time Code Login (Passwordless)
Enter email only
Receive code via email
Enter code to log in
Don't need to remember password
Can you use both?
Yes! You can choose either method each time you log in.
If you forget your password:
Just use the one-time code method. No password reset needed.
If you change your password:
Doesn't affect one-time code login—that method always works.
"Can I use my browser's saved password feature?"
Yes, it's generally safe if:
✅ Your computer is password protected
✅ You trust the browser's encryption
✅ You're using Chrome/Firefox/Safari built-in managers
Even better:
Use a dedicated password manager (LastPass, 1Password, etc.) for stronger security.
"Can Admins see my password?"
No. Nobody can see your password:
❌ Not other users
❌ Not Admins
❌ Not State Affairs support team
Passwords are encrypted.
Even our technical team cannot see your actual password.
If you forget it:
You must reset it yourself using the "Forgot Password" feature.
"Should I use the same password as other team members?"
Absolutely not.
Each person must have:
Unique email address
Unique password
Their own login
Why this matters:
Security (one compromise doesn't affect everyone)
Accountability (know who did what)
Access control (can revoke individual access)
Don't share logins. If multiple people need access, invite them as separate team members. Sharing logins is against our Terms & Conditions and may result in a temporary account suspension or termination.
Questions about passwords or login? Contact support@stateaffairs.com
Change Password: Settings → Profile Settings → Change Password button